Redefining the app user journeys that provide a seamless tickets booking experience based on preferences
The stimulus for this project was out of my own frustration using the app. CineWorld provides world class movie experience in Dublin but I always had not the easiest time using their app. It was not hard to find the users for the initial research. The goal was to redefine the basic user journeys/flows and redesign the overall look and feel of the app to make it more intuitive